Privacy Policy | CARS 24*7

1. Introduction

Welcome to CARS 24-7. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or interact with us through WhatsApp, and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Contact Data: Name, phone number, WhatsApp number, and location details
Transaction Data: Details about parts ordered, delivery addresses, and payment information
Vehicle Data: Information about your vehicle including make, model, year, and registration details
Technical Data: IP address, browser type, device information when you visit our website
Communication Data: Records of your inquiries and conversations with us via WhatsApp or phone

3. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your car parts orders
To provide price quotes and availability information
To communicate with you about your orders and inquiries
To improve our services and customer experience
To send you updates about products and offers (only with your consent)
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only with:

Delivery Partners: To deliver car parts to your location
Payment Processors: To process payments securely
Manufacturers: For warranty and authenticity verification purposes
Legal Authorities: When required by law or to protect our rights

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Order data is typically retained for 7 years for legal and warranty purposes.

7. Your Legal Rights

Under data protection laws, you have rights including:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to object to processing of your data
Right to data portability
Right to withdraw consent

8. WhatsApp Communication

When you contact us via WhatsApp, your messages, phone number, and any shared media are processed through WhatsApp's platform. Please review WhatsApp's privacy policy for information about their data practices. We store conversation history only for order processing and customer service purposes.

9. Cookies

Our website may use cookies to enhance user experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites (such as manufacturer websites). We are not responsible for the privacy practices of these external sites.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

WhatsApp: +91 73877 90035
Location: Ratnagiri, Maharashtra, India
Website: cars247.top